wamosair.com

1.8
1.8 Based on 154 reviews

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Orion Wilson
I am leaving a copy of my TUI review…

I am leaving a copy of my TUI review here as apparently they seem to be linked now due to many TUI flights being changed at the last minute to Wamos who to be honest I have never heard of.AVOID TUI BE WARNED!Flight was changed by TUI to an airline called Wamos, well it was the worst 8 and a half hour flight I have ever been on, flight was actually delayed by an hour to start with due to Wamos not arriving on time and passengers were being disembarked whilst we were waiting in the boarding gate for over a hour and a half!No onboard entertainment for a 8 1/2 flight! ( TUI offered a £15 refund. Come on TUI are you really only worth £15 more than Wamos ( read their reviews)Plane was very cramped.No leg room.Seats where very uncomfortable (Ryan air style) really not on for a long haul flight.Had to disembark via stairs and shuttle bus as Wamos did not park up at the main terminal and it was pouring with rain, just not on.Even though TUI staff were on board we were not served by them only the Wamos cabin crew who were no where near as pleasant, trolley constantly bumping into my arms and legs.Due to the small seats I was sharing mine with the slightly larger lady to the left of me.Only managed to dose of for roughly an hour during the whole flight.One passenger cut his foot/leg under the seat somehow, due to the run down dated seats.Arm rests were so uncomfortable my arm was nub within half an hour.Come on TUI is we book with you the least you can do is provide your own aircraft which is what we think we are getting when we book.This is happening a lot now, according to the other passengers I spoke to who have flown TUI recently so they can’t keep using the old excuse it was due to unforeseen circumstances and maintenance issues.I think they have removed there Dreamliners from service due to the increased cost of flying them and using this cheap substandard airline Wamos to just chuck customers on and try to make out that they have resolved an issue that they have caused themselves.I don’t normally moan or leave feedback on here but I am so annoyed with the change to the way that TUI now run the business that I feel that doing this at least I am making others aware of what they might be walking into.

1
Date of experience: Nov 23, 2022

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