Air NZ swapped out my flight to Perth and back to Auckland for Wamos Air. Never again! I read some reviews when this happened, not believing what I was reading. I was wrong. THE hardest seats, EVER. After 3 hours of uncomfortable there was no way to get comfortable. The seats did not recline and on a long overnight flight, this made it impossible to get some sleep.I have read comments saying the cabin crew were rude. I did not find this but got totally ignored for a much needed glass of water. No bell to ask anyone. On the plus side, the food was good. Not happy with Air NZ. If you book Air NZ and pay for Air NZ then that is what you should get.P.S. The domestic flight from Auckland to Palmerston North on an Air NZ aircraft was way more comfortable.
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