Etihad: Why Are You Partnering with Wamos Air?!We booked Etihad because we wanted a premium airline – but our flights from Abu Dhabi to Manila and back (EY446 & EY447) were operated by Wamos Air, and it was an absolute disaster!The biggest issue? Our in-flight entertainment system didn’t work on both 10+ hour flights. We asked for help four times – completely ignored! No fix, no apology, nothing.And the service? Terrible. The Wamos crew was rude, arrogant, and downright lazy. They stood around chatting (in Spanish – yes, I understand it!) instead of taking care of passengers. Our trash was never collected, so we had to sit with garbage for the entire flight.Etihad, why are you partnering with such a terrible airline? We paid for Etihad quality but got a budget airline experience instead. Anyone booking should be aware that they might end up flying with Wamos – and trust me, that’s far from premium!I expect proper compensation for this awful experience. Etihad, rethink who you work with!
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