I placed an order on Thursday night for my Christmas party, yet after 9 days, I still haven't received anything! This is outrageous, and I'm increasingly anxious about where my parcel is, especially since there are no updates on the tracking. I reached out via email and received a response mentioning Black Friday delays, which I understand. However, I'm now getting no replies at all, and the service indicated it hasn't been sent to the postal service yet. I'm over £80 down with no dress and no one is responding to me. As a first-time buyer, I'm extremely disappointed and just want some help.
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