I ordered late Thursday night for next day delivery, expecting it by Monday or Tuesday at the latest for my Christmas party on Saturday. I emailed and received a response about Black Friday delays, which I understand, but after two more emails, I've had no reply. The label was printed Friday but not sent to the postal service yet. Now it's been a week, I'm down £80 with no dress, and I'm being ignored while others seem to be receiving their orders. I won't order again and will dispute the payment for a full refund when possible.
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