This is a recommendation based on responding to an error. I tried to book a property with Wander, but was prevented from doing so because the advertised price was incorrect on the website. Wander was extremely apologetic, and elevated my concerns immediately. The COO handled the issue personally, and was tireless in pursuing a solution. There was openness, honesty and transparency throughout. My family is now visiting a different property in their portfolio, and my faith in their brand is not only intact but actually enhanced. This is what excellent customer service should look like. Super impressed.
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Find your happy place®. Wander is a network of high-quality vacation homes in stunning places with inspiring views, hotel-grade amenities, dreamy beds, top-tier cleaning and 24/7 concierge service. We’re different because we operate 100% of the homes on our platform, combining the quality of a luxury hotel with the comfort of a private vacation home. It’s a vacation home, but better. See more