I do not understand why there are these negative comments on this company. I ordered from Belgium, my first order (number E9807); everything went fine and when contacting the customer service because I was worried about customs, duties and taxes, they quickly and kindly answered me and took away my hesitation. The bag I ordered came in from Australia with FedEx very quickly, without any extra duties/taxes. The bag itself is lovely with a stunning green colour. The quality seems very good so far. I did read reviews about the 'good smell' of the leather, but I must say that European leather smells even better and more like leather. The bags are 'designed' in Australia, but made in Pakistan. I got a free gift with my bag: a small cardholder with the same green colour as the bag. I'm a very satisfied and happy customer!
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