Customer service was excellent and very quick however the quality of the sling bag is shockingly poor especially considering the price. Strap pulled away from the bag and was shown to be attached by a single row of stitches. Company reviewed my warranty claim immediately and is providing a replacement but I will not purchase another product from them In response to wandrd response, the strap only has one line of stitching and no other obvious holes from any stitches that may have pulled out. The seam may be double stitched but it didn't hold the strap in. The only strain that caused the problem was my momentum after snagging bag on a car door. For the price of the bag you should be able to subject it to far more abuse than I ever have. The momentum was minimal all I was doing was leaning forward. No other bag I have ever owned has suffered damage in any way under far more strenuous conditions.
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Versatile, functional, and stylish camera bags and accessories, built using premium and durable materials. For the traveler, adventurer, and everyday wanderer.
