One would expect a government body to demonstrate integrity. Complaints seem to go unanswered, as they appear to support each other in the end. While there is an option to escalate to an ombudsman, it can take years to see results. There seems to be no accountability, and responses can be delayed for weeks, requiring constant follow-up. If I performed this poorly at my job, I would have been dismissed long ago. In my experience, the council lacks competent staff committed to serving the community.
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