I've been reporting missed rubbish collections for over nine months, and the collection team has been verbally abusive and intimidating. Despite my weekly calls, all I receive are excuses. They refuse to collect rubbish from my wheelie bin, even though it's placed on the pavement. After an incident with a staff member, I've been subjected to further neglect. This ongoing situation is affecting my mental health, leading to increased anxiety, and I feel powerless against their intimidation.
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