Warby Parker has to be the worst business to conduct business with. They will string you around sending you these friendly emails, but they’re just masking this for the side of customer service because there’s no customer service at all. Warby Parker informed us that there was no guarantee of delivery or refund, or cancellation by email from Warby Parker. All you receive is emails stating “Oh, this is not like us.” “I can’t believe this is happening. Oh, please forgive us, but if you need anything, you reach out to us, and will take care of you.”Nope, that is not how it works with Warby Parker. I pray that I can get out from under this company as quickly as possible and that this will not be dragged out like it seems it will be.
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