I bought a vaccum from Wards. It stopped working a month later. I bought warranty in case something happened. It stopped working g. I called Wards they said I needed to call the warranty people I did. They said it fell under the 60 day rule and Wards should send me a new vaccum and return the one I have. I have called 3 other times. One lady was trying to resolve but never called back. I thought they had good customer service. They dont. Please do not buy from them I was ripped off. I am disabled right now I have no vaccum. No one will help.
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