I ordered a super plush sofa that claims to have foam stuffing. Instead of recieving foam, the sofa had bedsprings, probably from an old matress that was thrown onto the street!! Montgomery Wards are defenately fraudulent! The sofa looked nothing like the photo. This is considered false advertising and deceptive buisness practice! The sofa was hard and lumpy because the only material inside was springs that appeared to be inserted from an old matteress! The sofa was ugly and unatractive! Montgomery Wards is iniciating the sales of counterfit items!! The sofa also contaned defective side mounts where the screws were to be inserted. There is a solid bar behind the holes where we should have been provided screws for. There were only latches. The entire frame fell apart! My husband contacted customer service and demanded a refund! The customer represenative offered a replacement but when she noticed that I cought onto the product as counterfit she suddenly informed us that this product is no longer available! This company will be reported to the Federal Trade Commission and will be investigated! They messed with the wrong person! I have colledge level experience!!!!
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