wards.com

1.7
1.7 Based on 103 reviews

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Kohlly88
Montgomery Ward SUCKS BIGLY!!!

Montgomery Ward SUCKS BIGLY!!!! It is the BIGGEST SCAM going!!!! I see why their stores closed....for public safety! If you get their catalog in the mail, burn it before they butcher your credit like they have mine. In an effort to establish good credit I fell for their catalog scam "Your Pre-Approved for $400". I placed a small order of $126 just to show timely payments to the credit bureau and pay it off quickly. After the items arrived and after not being able to log on to view my account and after begging their so called customer service dept for my due date I finally got logged onto my account only to discover that instead of approving me for the $400 their lying catalog stated, they only approved me for $100!!...which would have been fine had they let me know that BEFORE I placed my order but noooo, in an effort to fleece me for more money they pushed the $126 order through anyway which destroyed my credit utilization and DAMAGES MY CREDIT INSTEAD OF BUILDING IT!! ANTONIO and his supervisor FLORANCE in the credit dept were unwilling to adjust the credit limit even enough to cover the $26 it's over. Their solution was "Oh well, just wait for the bill and MAKE YOUR PAYMENTS" They don't give a toss that they've destroyed my credit!! And just to show their level of "winning customer service" I asked ANTONIO if I could close the account online after I make my payments because it's difficult to get to a live rep and once you get to her (the same one each time) she sounds drunk and every answer is "I don't know". ANTONIO couldn't wait to belt out "I can put in a request to close it right now!!" This is the most disgusting and unprofessional company I've ever had the misfortune of dealing with. They're not even subprime, they're gutter! Suck it Montgomery Ward...Suck it!!!!

1
Date of experience: Feb 08, 2022

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