wards.com

1.7
1.7 Based on 103 reviews

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MariaPilisi
I Have Been An account holder since…

I Have Been An account holder since 2015.. I HAVE NEVER BEEN LATE OR MISSED A PAYMENT. I have been given a high. Credit. Limit but have barely went to 500 dollar I ordered. Solar lights last year which never came. I eventually cancelled order. I saw the same lights again, reordered .the total came to about $275. I called to get status and was told items$69.00 a piece was on hooked because my credit bureaus were locked and a letter would becoming. In the mail. I currently owe them. About $235.00. It's beyond me why a credit pull would even be needed. I actually started to lift the freeze but after talking with their credit department and thinking about all the over priced items I have purchased in the past, seeing same items for less elsewhere and the outrageous shipping fees I have decided to pay account off and close it out! I was going to unfreeze my credit reports just so they could see I am a valued customer,someone to keep who pays all her accounts on time every month, then I thought my payment history should speak for itself! I told them to close my account and I will just pay it off today.. but i thiught about it,, I can shop ANYWHERE so I will just continue as I have been doing and when balance is zero.- freeze them permanently. I agree with all the reviews I have read today. They are not customer friendly. I would not recommend them.

1
Date of experience: Apr 28, 2021

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