wards.com

1.7
1.7 Based on 103 reviews

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Carlisle Rogers
Ordered a bath rug set which came with…

Ordered a bath rug set which came with 2 rugs and a toilet rug. What I received was unacceptable!!! The rug for the toilet and the larger rug was clearly used. The smaller one looked brand new but the other two were definitely not. The fibers were worn and looked frayed along with looking like they had been washed. I would have maybe thought it was my eyes or from shipping but then my cats went crazy sniffing it like they were smelling unfamiliar smells. They only did it to the two rugs that looked used. I called and they claim they are going to make it right. Still unacceptable in my books. You don't ship out used merchandise for a new price. They thought they were gonna get away with it I'm sure. Most likely won't buy from them again...VERY UNHAPPY!!

1
Date of experience: Feb 18, 2021

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