wards.com

1.7
1.7 Based on 103 reviews

...

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Riley
Product quality

I ordered the canopy tent it was horrible it was so flimsy that I couldn't get it to stay up at all and I had 2 people help me out then I went and bought a large stake so that would give it more support but that did not work I was never able to put the tent part on so I had to put duct tape over every joint and that still did not work and then the corner where the plastic is broke so I was going to send it back for a refund but I couldn't get the tape off living in Florida I guess it got hot and sticky on there and I had a terrible time trying to get it off so it has been laying out in my shed it was never used for its purpose I sent pictures to them through email because they keep calling me I was going to go ahead and make the payment it was only $10 a month and then I got charged a late fee of another $10 and I paid it but then I was late one day and they wanted to charge me another $10 so I quit paying I'm not going to pay $10 for a month and then pay $10 for one day they call me all the time even though I sent pictures of their product I never got to use it and I needed it for a get-together that I was having to put the food under and that never happened the quality was horrible. Wish I could post pictures

1
Date of experience: Nov 27, 2020

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