wards.com

1.7
1.7 Based on 103 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Jess Kelly
Very upset & disappointed

I ordered the sunflower dinnerware & canister set on 5/15/19 for $49.99...a 20 piece set per the website on the sale page. Received a box from them today containing ONLY the canister set (and the order summary clearly shows 20 items sent!). I spoke to customer service (Tom) who said that these items are sold separately. However the website does not show this unless you click on the items individually. So here I’m thinking I’m getting the 20 piece set hat I paid for. This is complete misrepresentation of what the website shows! They didn’t offer me anything as far as any type of discount for this false advertisement. All they told me was that they’ll send me a return sticker for what I did receive. This was supposed to be a wedding gift for my daughter! So very unhappy with this and I will never order from you again! I’m very disappointed!

1
Date of experience: May 23, 2019

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More