The quality of the miniatures themselves isn't in doubt. The prices and the sustainability of their business model certainly are, but I don't have the time or patience to go into that here. The payment page could use some retooling (just make the PayPal/Visa/etc. icons clickable), and the site itself could be organized more neatly.
Come on, James, you're a multibillion-dollar, publicly traded corporation; you are past the point where not having a near-perfect site is inexcusable. And stop charging for game rules, while we're at it!
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Games Workshop has been creating immersive games and extraordinary fantasy miniatures for more than 45 years. The Warhammer hobby encompasses building and painting models, reading fiction, and, of course, playing games! We take pride in our service, and we'll do our level best to make sure you're getting the most from our offerings.