warhammer.com

4
4 Based on 41 reviews

Games Workshop has been creating immersive games and extraordinary fantasy miniatures for more than 45 years. The Warhammer hobby encompasses building and painting models, reading fiction, and, of course, playing games! We take pride in our service, and w...

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Average Rating

4

/
5

41 Reviews

5 Star
66%
4 Star
4%
3 Star
8%
2 Star
12%
1 Star
10%

All Reviews

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Review Time

Dinny Preston
Amazing, they didn’t have what I wanted in store but the store worker helped me order it online in n

Amazing, they didn’t have what I wanted in store but the store worker helped me order it online in no time. Also was very friendly and welcoming. 100% recommend

5
Date of experience: Mar 01, 2026
Jessie Shiprack
The prices through games workshop maybe a little higher than going through some of the discount reta

The prices through games workshop maybe a little higher than going through some of the discount retailers but never once has anything I have ordered has been damaged they they all game in perfect condition. I did receive one item a wave serpent that was missing a window I had told them about through customer service and they sent not just the missing cockpit window but full wave serpent kit I was only expecting the window that was such astounding customer service I really can't complain about the higher prices because it comes with the guarantee that your items are covered and that's great business

5
Date of experience: Feb 28, 2026
Admiral Stiffplank
The quality of the miniatures themselves isn't in doubt. The prices and the sustainability of their

The quality of the miniatures themselves isn't in doubt. The prices and the sustainability of their business model certainly are, but I don't have the time or patience to go into that here. The payment page could use some retooling (just make the PayPal/Visa/etc. icons clickable), and the site itself could be organized more neatly.

Come on, James, you're a multibillion-dollar, publicly traded corporation; you are past the point where not having a near-perfect site is inexcusable. And stop charging for game rules, while we're at it!

3
Date of experience: Feb 09, 2026
Andrew Haynes
Horrible shipping times said 5 working days been two weeks now, sure am glad I paid $150 to wait for

Horrible shipping times said 5 working days been two weeks now, sure am glad I paid $150 to wait for two weeks even thought it was stated to be 5 working days have tried to contact help several times just to be ignored first an last time buying here will go back to third party. 0/10 if I could give it.

1
Date of experience: Feb 04, 2026
Aristidas Anisimovas
Going through the payments was nice and easy, simple and not complicated. Now all that's left is to

Going through the payments was nice and easy, simple and not complicated. Now all that's left is to wait for my first warhammer starter set cant wait to unbox it when I finally arrives. :D

5
Date of experience: Feb 03, 2026
Nathan Dunbar
Warhammer never disappoints when it comes to the amazing products and services they provide im elate

Warhammer never disappoints when it comes to the amazing products and services they provide im elated to read my nightlords omnibus and finally can be one step closer to the glorious truth of chaos.

5
Date of experience: Jan 29, 2026
Anderson Anderson
Friendly and Supportive Staff with a Great Selection

The staff were very welcoming, helpful, and enthusiastic. There was a wide variety available throughout the store, and both online and in-store purchases were relatively easy and straightforward (even with my own unintentional complications). Overall, 0/10 for keeping chaos at bay, iron within iron without.

4
Date of experience: Jan 12, 2026
Laurel Walker
Straightforward and effective experience.

Straightforward and effective experience. It takes less time than dealing with third-party intermediaries. All qualities that an Orc and Ogre would value. Zog datz gud!!! P.S. I would love to see a book about Ogres in fantasy settings. I have my own short story, but I'm uncertain if it's good enough to share. It would need significant reworking, as most drafts do. Oh well.

5
Date of experience: Dec 30, 2025
Edwin Turner
My first experience with the official site…

This was my first experience with the official platform, and there's an abundance of items to explore and purchase. I wish I had unlimited funds, but starting with a book is a great choice. The animator is incredibly talented and truly brings the characters to life.

5
Date of experience: Dec 14, 2025
Chad Coleman
Adore the product, but the website is frustrating

I love the product. However, the online store presents one of the most frustrating shopping experiences I've ever faced. There are too many pop-ups and unnecessarily complicated menus, along with poor optimization and bugs. The previous version was far superior, although it wasn't exceptional.

1
Date of experience: Dec 14, 2025

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Business Details

  • Games Workshop has been creating immersive games and extraordinary fantasy miniatures for more than 45 years. The Warhammer hobby encompasses building and painting models, reading fiction, and, of course, playing games! We take pride in our service, and we'll do our level best to make sure you're getting the most from our offerings.

  • email uk.custserv@gwplc.com
  • language https://warhammer.com

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