Just sat watching TV when a Warners add came on.
Yes, when they get it right, there are some fabulous venues to stay and enjoy.
Recently we stayed at Alveston Hall.
Our room was really cold with a heavy draft through the patio doors.
On discussion with reception, a maintenance man came and applied sealants to the windows & doors.
This had very little effect.
Having spent another cold night in our room, we again went to reception. They offered us a free standing heater, repeat a second time. Thats 3 sleepless nights. Gave up for night 4 and just stayed up late and slept fully clothed.
Boy were we pleased to get home.
To add to this the spa area was closed and the pool and changing rooms were freezing.
The sad thing is Warners will not engage in conversation, or own their own short comings.
They just engage in a co-operate statement where they will learn from their mistakes.
Come on Warners get your act together !!
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