We stayed in an Historic Room at Nidd Hall for the 70s weekend at the end of November 2025. We have stayed at a number of Warner establishments over the years and, in our opinion, the level of cleaning in the rooms and the level of service and quality of food on offer in the restaurants has declined as Warners seek to reduce costs but increase prices. At the time of our stay in November, Nidd Hall was undergoing renovation and we had to endure the smell of emulsion and gloss paint during our entire stay as the decorators moved in to paint the corridor outside our room over the weekend.The over-riding memory of our trip however will be that we arrived on the Friday, feeling hale and hearty, but our weekend was ruined as we both succumbed to NOROVIRUS during the course of Sunday afternoon and evening. We were both so ill we were unable to leave on the Monday as expected and had to stay until Tuesday morning in order to recover sufficiently to be able to make the long, 150 mile drive home. As we were leaving on the Tuesday, a member of staff told us that a number of other guests had been similarly taken ill during the weekend. In our opinion the hotel should have been closed down for an extensive deep clean.As a result of our experience at Nidd Hall we have decided that Warners no longer offers the level of service or cleanliness that we expect and we will not be booking with them again.
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Warner Leisure Hotels is a hospitality company owning 14 country and coastal properties around the UK in North Wales, Somerset, Herefordshire, Berkshire, North Yorkshire, Nottinghamshire, Isle of Wight, Suffolk and Hampshire, with a further under devel...
