Warner hotels are not value for money anymore.Unfortunately I have cancelled my booking at Norton Grange. Bembridge accomodation is acceptable but the food is unappealing veg and roast potatoes and all meat was very tough.Warners you need to spend money on your hotels and your food variety. Also customers service is no more you have to get everything yourself apart from starter and pudding. Breakfast help yourself including drinks from machines. Cleaning was cut down too. This is definitely going down quicker than the TITANIC. I would advise you to go on a cruise for better value not warners. Customer guest services head office phoned me nothing but excuses to hand. Like if you read the small print it says subject to availability of facilities. Also I was told all warners are going self service as it's a top management decision and all the services they have changed will not be reinstated. I asked would you be happy all I got was I can't comment on that and I am not going too. I told here I will not book again. Her reply was very sorry to hear that. SO BE WARNED spend your money elsewhere if you want value, quality and customer service for your hard earned money.
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Warner Leisure Hotels is a hospitality company owning 14 country and coastal properties around the UK in North Wales, Somerset, Herefordshire, Berkshire, North Yorkshire, Nottinghamshire, Isle of Wight, Suffolk and Hampshire, with a further under devel...
