warrenjames.co.uk

3.9
3.9 Based on 161 reviews

...

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Reuben
Disappointing experience with an engagement ring purchase

I recently bought an engagement ring from a local shop. When the moment was right, I proposed to my girlfriend, and she said yes. We were excited to share her new ring with friends and family. However, just a week after she started wearing it, the diamond fell off. I called the store, and they instructed me to bring the ring back to discuss options. The jeweler informed me that I would need to drive home for another 90 minutes and arrange for the ring to be sent back by post. There were no apologies offered for the time and effort I had to take, nor for the embarrassment and emotional distress this has caused us. Our special moment has been completely overshadowed. Terrible service! I would suggest staying away from this place.

1
Date of experience: Jan 19, 2026

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