warthunder.com

1.3
1.3 Based on 81 reviews

- Varied PvP-experiences set in full-scale combat missions - Multiple settings options allow advanced virtual pilots and beginners to enjoy playing the game together - Rich PvE content: dynamic campaigns, solo missions, mission editor, and much more......

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Carl Spenny
Support staff frustrations

I click a returning player link that I see on youtube.The link does nothing.I install the game to see if I can enter the code or link into the menu.No luck.I contact support who after 18 days of waiting tell me that I logged in a couple of minutes before the link was claimed and that there is nothing that can be done to credit any returning bonus to me. (Only after coercing this information out of them after they attempted to give me one sentence answers that did not help the support process whatsoever)Game is fine but the support made me feel like I was inconveniencing them for having a problem that could be fixed with a 5 minute grace period between a login and their inactivity timer.And support ticket wait times of 2 days, my reply, 2 days, my reply, 6 days, my reply, 3 days, my reply, should be a concern to any publisher serious about their community.

1
Date of experience: Jan 22, 2026

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Business Details

  • - Varied PvP-experiences set in full-scale combat missions - Multiple settings options allow advanced virtual pilots and beginners to enjoy playing the game together - Rich PvE content: dynamic campaigns, solo missions, mission editor, and much more...

  • language https://www.warthunder.com

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