wash-megroup.com

2.5
2.5 Based on 64 reviews

Wash Me UK is redefining the laundry experience. As of 2020, there are less than 600 launderettes throughout the entirety of the UK. Answering the market’s ongoing need for convenience and control over washing larger bulks and bigger items, Wash Me is the...

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Julia Wood
Wash Me, Basingstoke - AVOID AVOID AVOID

Wash Me in Basingstoke sits in a tiny scruffy muddy pot hole filled service lane behind a petrol station, off the main ring road. Most of the space is taken up by a hand car wash company. Pulled my car over and parked in front of two other cars, loaded the 20kg machine, chose programme, went to pay but card reader gave message “no internet”. Tried over and over, but had to give up and take duvets back to my car as other machine being used. Only then saw a notice from private parking firm on side of Wash Me unit stating absolutely no stopping, no waiting. Then realised these notices were also on poles around the service lane. Could not read in detail as did not have my glasses on. How on earth are you meant to take laundry to one of these machines if you are not reasonably allowed to unload a car? I can understand the no waiting, the area is not conducive to lingering, looking as if the landscaping has been designed by fly tippers, but surely by installing the Wash Me setup, they are inviting you to drive there. So in summary, machine not working and threats of a parking charge from a private company just for trying to use a machine. I will not be going back!

1
Date of experience: Feb 07, 2026

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Business Details

  • Wash Me UK is redefining the laundry experience. As of 2020, there are less than 600 launderettes throughout the entirety of the UK. Answering the market’s ongoing need for convenience and control over washing larger bulks and bigger items, Wash Me is the only laundry service that is able to put the power of washing back in the customer’s hands. Wash Me offer rapid solutions for customers on the go, delivering consistently perfect washes through its 9kg and 20kg drums; perfect for clothes, duvets and cushions. Every machine provides eco-friendly solutions through optional solar panels, automatic light sensors that turn off and on depending on customer vicinity, and free eco-friendly detergent included in each wash. As well as washing, the dryer provides options for your laundry depending on temperature and material type. Aligned with the company’s wider mission of Making Easy work of everyday tasks, Wash Me machines are designed to automate as much of the process as possible. If a customer leaves their laundry unattended, the machine will remain locked until the time has elapsed. A free of charge text reminder is also sent to the customer’s device a few minutes before the wash has finished, and payments are easier than ever with machines now accepting contactless payment.See more

  • email callcentre@me-group.com
  • call 08002081299
  • language https://www.wash-megroup.com

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