I contacted them via their webpage about an Omega planet ocean chronograph repair. They charged my card for to and from shipping and told me that they would send a pelican case to ship it to them. The case never arrived and after 3 months of waiting they called asking for credit card info so they could ship a pelican case to me. I declined. Today (3 months later). They are charging my card again for shipping. I am now involved in a transaction dispute with them for their fraud. No way, am I going to send a $13,000 watch to them if they can't get billing correct for 3 months, then double charge me without consent. If you can't get THAT right, what the h3ll are you going to do to my watch, let alone will it even be MY watch when I get it back? Even then, THAT is considering that I would even get it back ever.
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WatchRepair.net provides complete watch repair services for all major Swiss watch brands. Watch repair overhaul, restoration services, and routine maintenance performed by Certified Watchmakers.
