I really do not writing reviews before receiving the product but as I have doubts that it will happen at all at this point I am going to do one now. Customer support has been abysmal in trying to find out when my new rower will ship and lackadaisical at best as to my plight. A few days after ordering I was given a ship date that would have been 5 business days from my order. When that did not happen, I contacted them on Monday and was told they were running behind because of some audit and that it would ship later in the week. On returning to their site a couple of days later the status stated the order was "unconfirmed". So I wrote ask what that means and the agent asked me in return he did not understand the question. In reading some of the lower rated reviews I now see this is not unusual for the response or lack there of. I will update the review when I get the Rower and adjust accordingly. Just know that the shipping process is long and cumbersome compared to others.
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A rowing machine for any environment. The perfect exercise with exceptional quality and design. Designed and manufactured in USA since 1988. Sustainably sourced wood. Water resistance.
