They don’t even deserve a Star. Wates has been a nightmare. Months and months trying to get my staircase fixed and nothing has been done. They kept sending different “cowboys” who all said “not my job” even though they were booked specifically to do the job. Every visit was pointless — just passing the issue on to the next person.It’s a joke of a company. No communication, no responsibility, just wasted time. Their 80% 1-star reviews say it all. Avoid them at all costs.
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The Wates Group is one of the largest privately-owned construction, development and property services companies in the UK.