Exceptional service from the team; both individuals truly deserve more than 5 stars. Yesterday, I accidentally drilled through a wire in the wall of my living room and called for emergency repairs. They arrived at my door just over four hours later and installed a new socket for me, restoring power within a couple of hours. One of them left their work coat by mistake but returned today to retrieve it. I also asked for assistance in attaching the feet to my electric heater as I was feeling quite stressed. Thanks to these two wonderful employees, the feet are now on the heater! They were incredibly respectful, down-to-earth, and genuinely nice.
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The Wates Group is one of the largest privately-owned construction, development and property services companies in the UK.