wati.io

3.8
3.8 Based on 140 reviews

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innov...

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Support is virtually non-existent

Support is virtually non-existent; many features are restricted to the service's support, which may never respond to any inquiries, leaving you stuck with an AI chatbot indefinitely. Imagine facing serious billing issues that are common with the service, and being unable to get a refund due to the absence of human support.

2
Date of experience: Nov 25, 2025

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Business Details

  • Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale.

    With innovative AI solutions, we're transforming how companies communicate:
    Shared inboxes allow seamless collaboration
    Powerful automation boosts efficiency
    Broadcast messaging engages customers
    Intelligent chatbots provide instant support

    As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.See more

  • email support@wati.io
  • language https://www.wati.io/

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