The platform has clear policies for subscribing but appears to have no straightforward way to unsubscribe. Despite using multiple accounts on a paid plan, I continue to be charged even after my account was banned. I reached out to the billing team via email, but they only sent me to a help center that provided no useful information about unsubscribing. Consequently, I've been forced to pay large sums each month without using the service. This situation has been so frustrating that I felt compelled to express my dissatisfaction here. I advise against using this service unless your provider can manage unsubscriptions or you can use their card for payments.
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Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale.
With innovative AI solutions, we're transforming how companies communicate:
Shared inboxes allow seamless collaboration
Powerful automation boosts efficiency
Broadcast messaging engages customers
Intelligent chatbots provide instant support
As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.See more
