I was forced to be supplied by Watkins Energy by my factor and it's been eye-opening that some companies still operate like this in 2026. They are unable to send you text/email notifications so if your meter runs low then they cut your hot water off with zero notice. You then have to log onto their payment portal which feels like it was created by a toddler and has no functionality whatsover.If you have any choice, do not use this company.
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Watkins Energy is both a heat network provider and Metering and Billing supplier.
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