We’ve had many issues with our communal heating, none of which are the responsibility of Watkins - which I understand they bear the brunt of in particular developments. Despite this I must say the customer service has been insanely good; from Becky 1, to Becky 2 and Paul calling me from home. They’ve kept me regularly updated, they’ve been more than happy to chat and I’ve found them to be very proactive. Really impressed team - thank you :)
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Watkins Energy is both a heat network provider and Metering and Billing supplier.
Depending where you live will influence the services we are providing to you, please do get in touch if you wish to check.