watsonandcarter.com

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1 Based on 22 reviews

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Paul B
DO NOT BUY FROM THIS MERCHANT!!

DO NOT BUY FROM THIS MERCHANT!!! Would give negative or zero stars if possible. Complete scam. I ordered a 3X jacket based on the size chart - actually one size larger than needed. The jacket I received, although marked 3X is probably a small. I am still fighting them over their "easy refund - return" process. The quality of the jacket is also marginal. They will only give a 30% refund if you keep the item and 100% refund if you return it to their warehouse in China at a cost of $30-$50. I attempted to negotiate a higher refund; the most they would do is 50%. I have reported this fraud and deception to my credit card in order to get the full refund. I told them I will go to Social Media and place negative comments wherever I can. DO NOT BUY FROM THIS MERCHANT!!!FOLLOW UP: After telling them I had contacted my credit card and was going to contact Consumer Fraud agencies they sent me an email stating they would "make an exception" and provide a 100% refund. I am keeping the claim open with my credit card until the refund is posted.Anyone want a size 3X jacket that is probably a children's small?

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Date of experience: Jan 03, 2026

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