watsonandcarter.com

1
1 Based on 22 reviews

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Joann Lombardi
A Scam. Stay Away

I would give the company zero stars if I could.This company is a scam and not at all what the website portrays. I ordered a cardigan sweater which appeared lovely on the website. I received a rag with no labels or tags. Within one half hour of ordering I requested to cancel the order. I was “too late.” When the item arrived I emailed asking how to return it. I was told they would refund 10% and I could keep the item. They then offered 20%, 30%, 40% and a final offer of 50%. When I refused all offers I was told I had to return the item to China which would cost $30 to $50 and take a number of weeks to resolve. The item was shipped to me from New York and according to the website the company is in New York. I paid $59.95 for the item. To be done with the company I accepted the 50% refund. This company is a complete scam. Stay away.

1
Date of experience: Jan 03, 2026

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