I am a regular customer at Watson WestMall and must said their Sales Assistant are fantastic, especially J and Z. J is exceptional good as she is very attentive and helpful. However, to my horror, today I came across a Sales Assistant by the name of R who is terrible. When asked her for a product location since I cannot find it (she was nearest at the site when I was looking for the product), she gave me a very irritating look and replied in a hostile voice and just point a direction and said - there lor without even bother to help and give me the exact location. When I asked where? She just ignored me, gosh! She truly spoilt the reputation of good service from Watson. Regardless of this unhappy encounter, I will still shop at Watson WestMall because J and Z are there and they deserve an appreciation for being helpful and polite ^^
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