Review Time
Shldnt give any star, but without star can't type my review.
This Suntec outlet is the worst, man or lady cashiers always got bad attitude and rude at all times. Kindly give them some basic training.
I never had issues with Watsons retail stores but I want to purchase a household cleaner which is not available in most retail stores so end up buying online. This is my first online purchase and their courier J&T Express had to screw it up just like what many consumers experience with other online retailers.So I purchased the item on 6th Jan and the earliest delivery date given by the system was 8th Jan. Since I WFH on Friday, selected 9th Jan thinking that with the extra one day, everything will go well. Well, Murphy's Law states that if something can go wrong, it will.Checked J&T Express tracking website in the morning and saw they scanned out the item at 12:45 am. Thinking they are so efficient, so should receive my item early right? No. Waited whole day and no delivery attempted. After 10 pm which is J&T Express last delivery time for weekday, I sent an email to Watsons to complain.Received a reply from Watsons the next day saying they are very sorry; you know, the usual template answers. And said due to current high season and after sale period, they experienced an unusually large number of orders and so disrupted their normal delivery schedule. This reply gave me an opening to shoot them despite I know it's not their fault but the courier's. If you know it's high season, shouldn't you deploy more manpower? You didn't only know this today right? Or you just wanna cheap out and use a lousy courier.Since you choose J&T Express and you are the one collecting my money, I have no choice but to come after you. J&T Express will get a separate bad review from me. Nowadays, companies can just get away with their awful service by giving a 'We are extremely sorry' template reply. And Singapore's law sucks when it comes to protecting consumers.
Last week went to Suntec Watson was browsing some stuff and saw your staff which name tag - lokman & ketty was coqueting with each other and it seem like they are in their own world ! Come on this is working place ! It unprofessional behavior of them ! Old man teasing around her “ baby …’ they stop immediately once they their colleagues walk past . Watson please go and discipline this couple staff ! The guy lokman old man really make me feel disgusting of his pervert behavior toward his colleagues ketty. And ketty attitude was rude ! As a customer I feel uncomfortable with their behavior in working environment!
Watson @ Jem Ernie who is friendly and professional sale person who helped me to resolve some product and invoicing issue even though there a long q .Her patience and working attitude was great which I give at her a thumb up when other customers approach her for help she always carry a smiling face on her . Thank you Ernie ❤️
Watson always have good promotion giving out vouchers when you hit the minimum spending but the most annoying part is when you want to use the vouchers like 1 or 2 weeks later, they will tell you unable to accept as they having promotion. You don’t go Watson every other day right? By the time you have the chance to use it, they will tell vouchers has expired. What is the point giving out vouchers to customers when you don’t accept it the next time they want to claim it? Kind of stupid to me as this has happened to me very often.
Something's wrong with ion orchard Watson's staff especially this pinoy guy very disrespectful against a customer wishes, I have the right to buy & pick what I want and to be very honest it's very obvious he has either been harassing or "bullying" some of the promoter like the vibe is off everyone don't look happy to be there and looking at the reviews here he definitely has been doing this more than once it's either they save the company face by removing him or him destroys your guys reputation.
I’m using Watson’s panty liner for the past 25 yrs and always stock up once there is promotion sales. recently changed in packaging and quantity had dropped. I like watson’s panty liner cos is soft, firm sticking and long which I like. But recently I had finished the old stock and start using the new designs until I feel like to change other brands. The reason is the new type easily torn and when remove from panty it can torn to layers which I found so messy. Pls help to improve the quality of the panty liner.. I will definitely change back to Watson brand after you have improve it. Thks
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