Watsons gift card is hard to use. One year expiry no matter how much balance u have left remaining. Not worth using at all as there is high risk of missing the expiry date which is not being labelled anywhere except when checked in-store. The staff at hillion mall store also do not know how to refund the item I bought by via gift card, and asked me to go to bukit panjang branch to do the refund. very bad service and poor knowledge of the gift card terms and conditions, causing me extra hassle to travel to another store to do refund.
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