Hello Watsons, I am writing to express my concern as a member of Watsons. I truly enjoy shopping with Watsons, but I have to be honest—your delivery service is significantly slower compared to other online stores. This is not the first time I’ve faced such delivery issues, and even when I opt for self-collection at the store, the process is still quite time-consuming. I chatted with live support in the Watson app regarding my order placed on January 30, 2025. The scheduled delivery was set for February 8, but I was informed via email that it would be delayed by 5-7 working days, meaning my item will only arrive between February 14-18. In today’s world of fast delivery, it's hard to understand such a significant delay for an order from Singapore. Even when I order internationally, I usually receive my items faster. This level of service is disappointing. While promotional codes and discounts are attractive, poor delivery service like this makes me question whether I will continue shopping online with Watsons in the future.
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