First time using this watson app and I was entitled to birthday month discount. after selecting my item and checking out; bank has approved the payment but watson rejected. I tried to seek help on their live chat and instead of talking to a live agent. they just came out with a reply.. thank you for using our service! omg?!? i was like huh? and came another reply.. please rate our service!!! 🙄 seems like the vouchers all are useless! can’t use anything at all.. not sure even why i want the membership for? crap! 💩 Update: I had a ticket that the CS will contact me but nope! no one did.. it’s ok.. I’ve already deleted the app.. waste of space.Update: I don’t have any order number.. The issue is , the transaction was approved by the bank but not sure why it got rejected on watson’s side.. I was told that it must be my card blah blah blah… ok fine!! I went to try purchasing some other stuff online and well, it was fine ! no issue.. anyway,, it’s not really a big issue and thx for replying.. I’ve since deleted the and I don’t see I have any need for it anymore in future .. that was why i went down to one of your physical store and gotten some stuff and used up all my points.. done .
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