Not a good experience. There is lack of training to Watsons staff. I was told by your staff on 17/2/24 at 17.45 Habourfront Centre (service without a smile) that the game card I had accumulated 2 stamps is not valid because there is no receipts attached. I was not informed at Hougang Mall when I received the game card that official receipts need to be attached. And in the 1st place, how can I gotten the 2 stamps if I did not make any purchases at all (no logic).I was then issued a new game card ($15 per 1 stamp) with 3 stamps for the purchase of $59.80 without reminding customer if I would like to top up with any other purchase since there is only a small shortage of just $0.20 for another 1 stamp. She hurried off the cashier counter after that. I am quite upset n frustrated with the latter attitude and lack of extra "service" to serve customer better. And 1 final footnote : Please state the important point in the whatever promo card in future for verification by another Watsons store as there are always mismatch of info given by different Watsons store. Hope to be served much better if I will ever shop in Watsons again. THANK YOU
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