wavell.dk

3.3
3.3 Based on 21 reviews

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Dishonest website or customer service?

Ordered Wavell Signature in a Black week campaign directly from Wavell. The product was in stock and could be sent immediately and was expected to be in my hand just a few days after. However, that time has now passed, the order hasn't even been sent and when inquiring the customer service I get the answer that Black week has delayed the delivery TO their warehouse (eg: not from their warehouse to me). On direct inquiry, they can't give an estimate of when they will deliver. Quite strange considering that the product was labeled "in stock" and IS STILL in stock when looking at their website. If i order within a few hours, I will have the product in just 2-3 days according to the site. Those two things don't really align...For short: Something is a bit strange about this. Economical issues??? Or just not honest/professional from customer service? I have high hopes for the product (if it arrives), but right now I would think twice before ordering...

1
Date of experience: Nov 27, 2025

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