Wouldn’t give a single star. This company advertise as if they are a classy London outfit! They are a fraud!They say that your order will be delivered by Royal Mail - complete lie!On -19th Nov I ordered 2 pairs of what I thought were Italian designed real leather boots from their sale. I had to keep asking when delivery was scheduled but nobody knew! After a long wait, they arrived on 5th Dec from China, SF International then EVRI. NOT ROYAL MAIL at all! The boots are not as advertised both in colour and quality, not real leather! What a bunch of scumbags, totally misleading the customer. They will not refund and want me to pay to send back to China!!!! 😡. I have reported to my credit card provider and trading standards. Cannot believe this operation is still advertising- they should be shut down!
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At Waverly London we put our customers first in everything we do. We started this brand with a simple idea: offer beautiful, comfortable pieces that make everyday life feel a little easier. Every order is handled with care, from the moment you place it to the moment it arrives at your door. We work closely with our suppliers, check every detail and keep improving our service so you can shop with confidence.
We believe trust is earned through clear communication, fast support and consistency. If something is not right we fix it. If you have a question we answer it. Our team is here every day to help with sizing, delivery questions and anything else you may need. We know how important it is to feel safe when ordering online and we take that responsibility seriously.
Many of our customers return because they know exactly what to expect. Honest quality. Fair prices. Friendly support. We are grateful for every review as it helps us learn and grow. Thank you for choosing Waverly London. We will always do our best to give you a smooth and reliable experience from start to finish.See more