I purchased a model that functioned for a while before malfunctioning. After returning it for a replacement, the new unit failed just four months later. The company's website does not list this model for firmware updates. I sought assistance through their site, but like before, I received absolutely no response. I cannot recommend this company or its unreliable product. Looking online, I see I am not alone, as there are numerous negative reviews. I will now consider other brands that have proven to be better in the past.
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