wayfair.com

1.3
1.3 Based on 2.3K reviews

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Kane H.
More trouble than it's worth

Returning this was more hassle than it’s worth. The couch's pillows were messed up, and although I received a 20% discount, the couch is too uncomfortable to use. The cushions were vacuum sealed, making it impossible to repack. Now, a month later, I’m searching for a new couch. Additionally, the electric fireplace coils don’t heat up. I decided to return the other items before facing more disappointment. I'm uncertain how to ensure product quality; it feels like a gamble.

2
Date of experience: Jan 09, 2026

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