wayfair.com

1.3
1.3 Based on 2.3K reviews

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Gwyneth Ross
Received the wrong color rug

I selected a beautiful abstract rug measuring 10 x 14 with lighter shades, featuring blues and grays alongside some white. However, the rug I received has the same abstract design but in dark navy blue and gray, which is not at all what I wanted. The delivery was prompt, and while I was away, my husband and a friend laid the rug down, so I didn't get to see it before it was placed on the floor. I'm very disappointed and unsure about what to do next.

1
Date of experience: Jan 16, 2026

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