Ordered a pair of basketball shoes for my son for the basketball season. Order was placed on November 13th,2025, delivery of shoes were made on November 26th 2025. My son wore these shoes for practice and games ONLY!
His shoes tore apart at the stitching of the sole on both shoes with a 4" tear. I emailed the company asking for an exchange for the shoes NOT a refund BUT exchange! There's a 60 day return policy with this company. I notified the company on January 29th 2026 3 DAYS AFTER the 60 day return policy. There answer to this was. "I'M SORRY THAT THIS HAPPENED, HOWEVER, WE HAVE A 60 DAY RETURN POLICY!!" HOWEVER, WE CAN GI E YOU A $30 CREDIT FOR YOUR NEXT PAIR OF SHOES......!" you've have got to be joking! Ik for a fact in past experiences from other companies, that if the date was that close for a return, I guarantee 💯 % they made right of it. Which, in turn, I have given them the business back to them 10 fold! All because of amazing customer service and standing by there product! Ik now, moving forward, i will NEVER purchase merchandise that has any ties to this company!!! Please use caution when purchasing ANYTHING from way of wade. DON'T SAY I DIDN'T WARN YOU!!!! PLEASE SPREAD THE WORD!!!
NEVER AGAIN CUSTOMER!
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Way of Wade is the unique signature sports brand cooperated by Li Ning and Dwyane Wade. We design basketball shoes, clothing and accessories for worldwide sports fans.
