My husband placed an order and when it was received one of the items was incorrect, one item was too small and a third was just horrible material. He kept 2 items. I have contacted this company twice to initiate a return and have had no response whatsoever. I'm not that hopeful for a refund! 3/6/25 Edit: Just wanted to write an update to this original review. After not receiving a reply to two emails. I ended up opening a case via Paypal. Unsurprisingly I received a response that day. The total amount of the items I wished to return was around £70 and the company offered me less than half this amount - but I would not have to return the items. I declined. I asked for the full address to return to and was told that it could be expensive to return as it was China so they offered me a bit more of a refund and again I was able to keep the items. I declined and asked for the address for returns so I could ascertain the cost of the return. I was then offered around £65 refund - and keep the items. This I accepted as I really couldn't be bothered to go through the performance of sending the items back (the cost was around £17) The case with Paypal was subsequently closed. Worth noting that the Company have a banner on their website stating "30 day easy returns" This is obviously not the case. Also worth noting that I have given the items to a charity shop as I really did not want to keep them at all. What a wasteful way to do business.
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