I ordered a vibrant forest green coat, but when it arrived, the color was nowhere near what was advertised. I contacted the support team with all the required information and even included photos to highlight the significant difference between the coat I received and the one shown online. I spent $55 on the coat and $20 on shipping, yet their response was a mere $20 coupon for my next purchase or a minimal $17 refund. Exercise extreme caution when shopping with this company; what you see is not what you get. If I could give a zero-star rating, I would. This experience has taught me a valuable lesson: I won't shop here again. Their response to my review was just a repeat of the initial reply I received, which is quite laughable. I'm not willing to go through the same frustrating process again, especially when the outcome is likely to be the same. Unless I receive a full refund, my review will remain unchanged. Consumers work hard for their money, and being misled by an online shopping platform is both troubling and unacceptable. Buyers should be wary. I'm thankful for platforms like this one, where consumers can share their experiences. I wish I had checked reviews before making my purchase. Moving forward, I will definitely consult this site before buying from any online store.
Claim your business profile now and gain access to all features and respond to customer reviews.
